At Loomin,
your trust matters.

What Loomin Accesses

Loomin only accesses the information required to provide its core functionality:

• Email content and metadata needed to understand intent
• Conversation context to draft relevant replies
• Basic account information for authentication and support

We do not read emails unnecessarily, sell your data, or use your content for advertising.

How We Use Your Data

Your data is used strictly to:

• Understand whether an email is a notification, bill, or requires a response
• Identify what needs your attention
• Generate context-aware reply drafts
• Improve Loomin’s accuracy and reliability

Your email data is never used to train public or third-party models.

AI & Data Handling

Loomin’s AI processes email content securely and only to deliver the features you expect. Any automated processing is limited to intent understanding and reply drafting. Human review of your emails does not occur.

Data Storage & Security

We use industry-standard security practices, including:

• Encryption in transit and at rest
• Restricted internal access on a need-to-know basis
• Secure infrastructure and regular monitoring

We retain data only as long as necessary to provide Loomin’s services.

Your Control

You remain in control of your data at all times. You can:

• Disconnect your email account
• Request data deletion
• Stop using Loomin without your data being retained

Third-Party Services

Loomin may rely on trusted third-party providers for infrastructure and AI processing. These partners are bound by strict confidentiality and security obligations.

Changes to This Policy

If we update this policy, we’ll do so transparently and notify users of meaningful changes.